bd89's Privacy Policy

Introduction and Applicability

This Privacy Policy ("Policy") applies to the website bd89com.cam owned by the bd89 platform and all services under it. By visiting the bd89 website, registering an account, or using any of its services, you are considered to have accepted the terms set out in this Policy.

bd89 believes that users should have full control over their personal information. This document aims to clearly explain what information we collect, where and for how long it is stored, and in what circumstances it may be shared with third parties.

This Policy serves as a supplementary document to bd89's Terms and Conditions. It is recommended that both documents be read together.

Information We Collect

bd89 collects user information through two main methods — information provided directly by the user, and information collected indirectly by observing usage patterns.

2.1 Information Provided Directly

Information you provide during account registration and use of services includes:

• Full name and date of birth
• Mobile number and email address
• Government-issued identity document required for identity verification (National ID card or passport)
• Financial transaction details — bKash, Nagad, Rocket, or Upay number and bank account information
• Messages and attachments sent when contacting the support team

2.2 Automatically Collected Information

Certain information is recorded automatically while browsing the website:

• IP address and device type
• Browser type and version
• Time of site access and session duration
• Pages visited and click history
• Referral source (which site you came from)

2.3 Transaction-Related Information

Records of deposits, withdrawals, and gaming activity are stored. This includes the date, amount, method, and status of each transaction. This information is essential for financial accountability and fraud prevention.

Purpose of Using Information

The information collected is used for the following purposes:

3.1 Account Management and Verification

Name, mobile number, and identity document details are used to confirm a user's identity, keep the account secure, and manage the OTP-based login process.

3.2 Processing Financial Transactions

Financial information is used to correctly process any deposit starting from ৳100 and withdrawal requests of at least ৳800. This information is essential to completing withdrawals within one hour.

3.3 Service Improvement

User behaviour is analysed to improve the site's functionality, gaming experience, and payment system. No personal identity is revealed in this analysis.

3.4 Customer Support

When providing support via 24/7 live chat and email, relevant account information is verified to resolve issues promptly.

3.5 Fraud and Abuse Prevention

IP and device information is used to prevent the creation of multiple accounts, unauthorised access, and financial manipulation.

Data Retention and Deletion

bd89 retains user information only for as long as necessary. All information is stored securely while an account remains active.

Even after an account is closed, financial transaction records and identity verification information are retained for a specified period as required by applicable law. Once that period has passed, the information is securely deleted or anonymised so that personal identity can no longer be identified.

Sharing Information with Third Parties

bd89 does not sell or commercially lease users' personal information to any third party. Information may be shared in limited amounts only in the specific cases below:

5.1 Payment Processors

Necessary financial information is shared with the relevant institutions to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer services. These institutions are required to follow their own privacy policies.

5.2 Technology Service Providers

Trusted technology partners work under contract for the site's infrastructure, gaming software, and security systems. These partners are given access to information only for the specific tasks assigned to them.

5.3 Legal Obligations

bd89 may be legally required to provide specific information on the basis of applicable Bangladeshi law, court orders, or valid requests from government authorities.

Cookies and Tracking Technologies

Cookies and similar technologies are used on the bd89 website. Cookies are small text files stored in your browser that help improve the site's functionality.

6.1 Essential Cookies

These cookies are necessary for maintaining login sessions, security verification, and delivering core services. Disabling them will disrupt the site's main functions.

6.2 Performance Cookies

These cookies help analyse which parts of the site users visit most and where issues are occurring. This information is entirely anonymous.

6.3 Preference Cookies

These cookies are used to remember your language selection, theme preference, and information from previous sessions.

You can manage cookies from your browser settings. However, please note that disabling all cookies may prevent some bd89 services from working properly.

Protection of Minors

All bd89 services are strictly for individuals aged 21 or older. Personal information of anyone under the age of 21 is not knowingly collected.

If evidence is found that an account holder is under 21, that account will be suspended immediately and the associated information will be deleted.

To learn more about responsible gaming, it is recommended that you read bd89's Responsible Gaming Guidelines.

User Rights

Every bd89 user has the following rights regarding their personal information:

8.1 Right to Access Information

You may submit a written request at any time to find out what information bd89 holds about you. We will provide a written response within 30 days.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. This can be done through account settings or by contacting the support team.

8.3 Right to Delete Information

If you request account closure, your information will be deleted to the extent possible beyond legal obligations. Financial transaction records must be retained for a specified period in accordance with applicable law.

8.4 Right to Object to Processing

You may request at any time to stop receiving marketing messages or non-essential communications. This request will be acted on within a maximum of 7 business days of receipt.

Data Security Measures

bd89 has adopted technical and administrative measures in line with industry standards to protect user information:

• SSL (Secure Socket Layer) encryption is used for all data transmissions
• Sensitive information is stored using strong encryption algorithms
• A two-factor OTP-based verification system is in place for account access
• Regular security audits and vulnerability assessments are conducted
• Access to data is restricted to authorised personnel only
• Physical security measures are maintained at the data centre

However, no digital system is 100% secure. While bd89 takes every precaution, users are advised to remain aware of the inherent risks of transmitting information over the internet.

Policy Changes and Updates

bd89 reserves the right to change this Privacy Policy due to changes in applicable law, the introduction of new services, or updates to internal policies.

For significant changes, a notice will be sent to the registered email address or a special announcement will be posted on the site. The date of the change will always be shown at the top of the document.

Continued use of bd89 after a revised policy has been published will be taken as acceptance of the new policy. It is recommended that you review the policy regularly.

If you have any questions about this Privacy Policy, you can find answers on the FAQ page or contact our support team directly.